Accessibility Statement
Commitment to Accessibility
Big Sandy Health Care, Inc. is committed to ensuring digital accessibility for all patients and visitors, including individuals with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards to enhance usability and inclusivity.
Conformance Status
We are working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level A and AA, as referenced in applicable regulatory guidance issued by the U.S. Department of Health and Human Services (HHS).
We are committed to improving the accessibility and usability of our website on an ongoing basis. While we strive to align with recognized accessibility standards, accessibility may vary across different pages and features, and full conformance at all times cannot be guaranteed.
Accessibility is a continuous effort, and we regularly review and update our website to identify and address potential barriers as part of our commitment to providing an inclusive user experience.
Measures to Support Accessibility
We have implemented and continue to implement reasonable measures, including:
- Ongoing accessibility audits and testing
- Continuous improvements based on audit findings
- Use of semantic HTML and accessible design practices
- Ensuring proper color contrast and readable typography
- Adding alternative text to images
- Improving keyboard navigation and focus indicators
- Enhancing form accessibility and error handling
Accessibility Features
Our website includes features designed to improve accessibility, such as:
- Compatibility with modern screen readers
- Keyboard-friendly navigation
- Adjustable text size and contrast options (where supported)
Some content or functionality on our website may be provided by third parties. While we encourage accessibility, we do not control such content and cannot guarantee its accessibility.
Limitations and Alternatives
Despite our best efforts, some content may not yet be fully accessible. This may include:
- Older PDF documents
- Third-party integrations or embedded content
If you encounter any issues accessing information, please contact us. We will make every reasonable effort to provide the information or service you need in an accessible format.
Feedback and Assistance
We welcome your feedback on the accessibility of our website. If you experience any barriers or need assistance, please contact us:
- Phone: (606) 886-8546
- Email: appointmentrequests@bshc.org
- Address: 1709 KY Route 321, Prestonsburg, KY 41653
We will review and respond to accessibility-related inquiries within a reasonable timeframe.
Ongoing Efforts
Accessibility is an ongoing effort at [Clinic Name]. We regularly review our website and digital services to improve accessibility and usability for all users.
Date
This statement was last updated on 8th May, 2026.

