What is a “Patient-Centered Medical Home?”
As defined by the National Committee for Quality Assurance (NCQA), Patient-Centered Medical Home (PCMH) is a way of organizing primary care that emphasizes care coordination and communication to transform primary care into “what patients want it to be.” Medical homes can lead to higher quality and lower costs, and can improve patients’ and providers’ experience of care.
Essentially, a PCMH offers a new patient0centered approach utilizing a team of medical professionals and technology, to provide the best possible care for you in their office with the input from you and your family.
How a patient-centered medical home works for you
In a PCMH, your care team:
A Patient-Centered medical Home is about you
Caring for you is the primary focus of a PCMH. Your care in a PCMH is personal, and your team’s job is to deliver the health care you need.
Who is part of the PCMH team?
The PCMH Team will work like many athletic sports teams. There is a primary doctor (head coach) Nurse (Assistant Coach), as well as other health care professionals who may assist in your care, such as: pharmacists (Defensive Coordinator) and physical therapists (Offensive Coordinator). Your family caregivers are also included in your team (Fans).
With a team approach and the input from your “coaches” and “fans,” you will feel like a “star Player” of the team- with a championship level of care!
Getting the most from the patient-centered medical home
What your PCHM team should do:
What you can do:
What does PCMH mean to me as a Big Sandy Health Care patient?
PCMH means that the care that you receive at any our Big Sandy Health Care sites will focus on you and your individualized needs. You will be included in the planning and coordination of your care. You will be able to choose your own provider and have an active role as part of the clinical team. Big Sandy Health Care (BSHC) will ensure that you will have access to the services you need and will be available 24/7 for questions and concerns about your care or treatment plans.
How do I reach someone if I need assistance after hours about my care, concerns, or treatment?
You can call our nurse on call. Our nurse on call is available 24/7 including weekends and holidays. You reach the nurse on call by calling any of our BSHC phone numbers and pushing #1.
Big Sandy Health Care provides comprehensive care incorporating evidence based care and self –management support.
Centers for Disease Control: https://www.cdc.gov/
United States Preventative Task Force: https://uspreventiveservicestaskforce.org/uspstf/home
American Academy of Pediatrics: https://www.aap.org/en-us/Pages/Default.aspx
American Diabetes Association: https://www.diabetes.org/